ColorCheck Support

ColorCheck uses AI to determine your personal color season from 3 photos (selfie, eyes, inner wrist), then lets you scan any clothing item with your camera to get an instant BUY or SKIP verdict based on how well the item's colors match your palette.

The 12-season color system classifies people into seasonal types (e.g., Warm Autumn, Cool Winter, Bright Spring) based on skin undertone, eye color, and natural hair color. Each season has a palette of colors that harmonize with your natural coloring. Professional color analysts typically charge $200-800 for this service.

After onboarding, the app guides you through taking 3 photos: a face selfie in natural light, a close-up of your eyes, and a photo of your inner wrist. The AI analyzes all 3 photos together to determine your precise 12-season color type, best colors, worst colors, and celebrity matches.

The AI uses the same methodology as professional color analysts — evaluating skin undertone, eye color, contrast level, and depth. For best results, take photos in natural daylight without heavy makeup. The analysis includes a confidence score so you can see how certain the result is.

Point your camera at any clothing item — in a store, at home, or from a screen. The AI identifies the dominant colors of the item and compares them to your personal color palette. You get a match score (0-100%), a BUY or SKIP verdict, an explanation of why, and a color alternative if the item doesn't match.

Every time you SKIP an item that doesn't match your colors, the app tracks the estimated price you avoided spending. Over time, you can see exactly how much money you've saved by not buying wrong-color clothes.

The AI Stylist is a chat assistant that knows your color season, palette, and scan history. You can ask it questions like "What shoes go with a burgundy dress?" or "Is this shade of blue good for me?" and get personalized advice based on your specific colors.

A detailed 14-page PDF report covering your season analysis, 30+ best colors with hex codes, colors to avoid, neutrals guide, color combinations, makeup guide, hair color recommendations, metals and accessories, and a shopping cheat sheet. It's equivalent to what a professional stylist would provide.

Yes. Go to your profile and tap "Retake Color Analysis" to start fresh with new photos. This is useful if your hair color has changed significantly or if you want to try with better lighting conditions.

No, ColorCheck requires an internet connection for AI analysis. You can view your saved scans and color palette offline, but new scans and chat require connectivity.

You can cancel anytime through your iPhone: Settings → Apple ID → Subscriptions → ColorCheck → Cancel Subscription. Your access continues until the end of the current billing period. Refunds are handled by Apple.

If you reinstalled the app or switched devices, go to Settings (tab) → Restore Purchases. This will restore your active subscription. Make sure you're signed in with the same Apple ID you used for the original purchase.

Yes. Your photos and scan data are stored locally on your device. Photos are sent to our AI provider for analysis only and are not retained after processing. We do not collect personal information or use advertising SDKs. See our Privacy Policy for full details.