Terms of Use

Effective date: May 8, 2026

These Terms govern your use of Folik: Hair Loss Coach AI ("the App"), published by Valeriy Loveiko. By installing or using the App you agree to these Terms. If you do not agree, do not install or use the App.

Folik also follows Apple's standard EULA, the Licensed Application End User License Agreement, in accordance with App Store policy. Where these Terms are silent on a topic, Apple's standard EULA applies.

1. License Grant

Subject to these Terms and Apple's standard EULA, the developer grants you a non-exclusive, non-transferable, revocable license to install and use the App on Apple-branded devices that you own or control, for personal, non-commercial use.

2. Subscriptions, Trial, and Auto-Renewal

Folik offers two subscription tiers:

Prices and features may vary by territory. The exact local price is displayed in the in-App paywall and on the App Store before purchase.

2.1 Auto-Renewal

2.2 Free Trial

The 7-day free trial is offered to first-time Weekly subscribers. If you do not cancel before the trial ends, the subscription auto-renews at the standard Weekly rate. Trial eligibility may be revoked if Apple detects trial abuse.

2.3 Refunds

All payments are processed by Apple. Refund requests must be submitted directly to Apple at reportaproblem.apple.com. The developer does not directly issue refunds.

2.4 Free Tier

Without an active subscription, the App provides:

Subscription features beyond the free tier are listed inside the App and on the App Store.

3. Educational Use Only

The App is an educational wellness companion. The App does not diagnose, treat, cure, or prevent any condition, and use of the App does not establish a doctor-patient relationship. See the full Medical Disclaimer.

4. User Conduct

You agree not to:

5. User-Submitted Content

Photos, treatment log entries, and chat messages you create in the App ("User Content") remain your property. By using the App, you grant the developer a limited, royalty-free license to process User Content solely as needed to deliver the App's functionality (e.g., transmitting photos to OpenAI for analysis as described in the Privacy Policy). The developer claims no ownership of User Content and does not retain it on external servers after API processing.

6. Intellectual Property

The App, the Folik name, the logo, the on-device citation corpus, the design system, and all associated graphics and copy are the intellectual property of Valeriy Loveiko, except for third-party content cited in the AI Coach knowledge base (which remains the property of its respective publishers and is used under fair-use educational principles for citation snippets only).

7. Third-Party Services and Trademarks

The App relies on third-party services described in the Privacy Policy §3 (OpenAI, DeepSeek, Cloudflare, RevenueCat, Apple). Their respective terms apply to their portion of the service. References to brand-name drugs, clinics, or products are for identification only — Folik is not affiliated with, endorsed by, or sponsored by any pharmaceutical manufacturer, hair-loss clinic, or product brand. All trademarks belong to their respective owners.

8. Availability and Changes

The developer may modify, suspend, or discontinue the App, any feature, or any subscription tier at any time without prior notice. Material changes to subscription terms will be communicated through the App or via an updated Effective Date on this page.

9. Disclaimers

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or uninterrupted availability. Hair density estimates and AI Coach responses are educational approximations and may be inaccurate.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the developer is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, treatment outcomes, side effects, or other intangible losses arising out of or related to your use of the App. The developer's total liability for any claim arising out of or relating to the App is limited to the greater of (a) the amount you paid for subscriptions in the twelve (12) months preceding the claim, or (b) USD 50.

11. Indemnification

You agree to indemnify and hold harmless the developer from any claim, damage, or expense (including reasonable legal fees) arising out of your misuse of the App or your violation of these Terms.

12. Termination

The developer may suspend or terminate your access to the App if you violate these Terms. You may terminate your use at any time by uninstalling the App. Surviving sections include §3 (Educational Use), §6 (IP), §9 (Disclaimers), §10 (Liability), and §11 (Indemnification).

13. Governing Law and Disputes

These Terms are governed by the laws applicable to the developer's place of residence, without regard to conflict-of-law rules. Any dispute will be resolved in the competent courts of that jurisdiction, unless a non-waivable consumer-protection law in your jurisdiction grants you the right to bring proceedings locally.

14. Apple-Specific Provisions

15. Changes to These Terms

We may update these Terms occasionally. Material changes will be indicated by updating the Effective Date. Continued use after changes constitutes acceptance of the updated Terms.

16. Contact