Hepatica Support

AI Fatty Liver Companion · Track your labs · Understand your liver · Prep for your doctor

Need help? Check the FAQ below or email us at sergejkar@gmail.com. We typically respond within 24 hours.
Hepatica is educational, not medical advice. If you have urgent health concerns, contact your doctor or your local health service. See the full Medical Disclaimer.

Frequently Asked Questions

How does Hepatica work?

Hepatica brings six things together: (1) a Photo Food Scanner that rates a meal's liver-risk; (2) a Lab Interpreter that reads a blood-panel photo and explains ALT, AST, GGT, FIB-4 and more; (3) an AI Liver Coach grounded in AASLD, AGA, EASL and Mayo Clinic guidance — every answer cites its source; (4) a Medication Tracker; (5) an Alcohol & Recovery tracker; (6) a Multi-Lab Dashboard that charts your markers month by month. Together they produce a doctor-shareable PDF for your appointment.

Is Hepatica a medical device?

No. Hepatica is a Health & Fitness wellness companion, not a medical device. It does not diagnose, treat, cure, or prevent any condition. Always consult your doctor or hepatologist before starting, changing, or stopping any treatment. See the Medical Disclaimer.

Can Hepatica tell me if I have fatty liver?

No. Hepatica cannot diagnose NAFLD, MASLD, NASH/MASH, fibrosis, or cirrhosis. It explains what your lab values mean against published reference ranges and helps you track them — but a diagnosis can only come from a qualified doctor who sees your full clinical picture. A value outside a reference range means "discuss this with your doctor", not "you have a disease".

How does the Lab Interpreter read my blood report?

You photograph a printed or on-screen blood-panel report. The image is sent — after you accept the per-feature consent — to our AI vision provider, which performs optical character recognition and returns the test names and numbers. Only the recognised values are kept; the photo itself is not retained. You can review and correct every value, or skip the photo entirely and type the values in by hand.

My lab report has my name and date of birth on it. Is that safe?

Lab reports can contain personal identifiers. The image is sent over an encrypted connection only for text recognition and is not retained by the AI provider after processing, and Hepatica does not store it on any server of ours. You are also welcome to crop or cover identifying details before scanning — the App only needs the test names and numbers. See Privacy Policy §1.2.

What does the Photo Food Scanner do?

Snap a meal and Hepatica returns a simple educational liver-risk rating — roughly safe, moderate, or limit — based on general dietary guidance for fatty liver. It is not a personalized meal plan or clinical nutrition therapy. Meal photos are stored locally in your meal log.

What does the AI Liver Coach actually know?

The Coach answers from an on-device knowledge base of published guidelines and peer-reviewed extracts: AASLD, AGA and EASL guidelines, Mayo Clinic patient material, the Rezdiffra (resmetirom) FDA label, and selected PubMed literature on NAFLD/MASLD, alcohol-associated liver disease, and GLP-1 medications. Every reply includes a tap-able citation. If the knowledge base has no grounding for your question, the Coach says so rather than guessing.

Can the AI Coach diagnose me or change my medication?

No. The Coach explains what guidelines say, but it is designed to decline diagnosis, medication-dosing, and emergency questions and to redirect you to a clinician. Never start, stop, or change a prescribed medication based on the App. Always confirm with your prescriber.

How do FibroScan and FIB-4 work in the App?

FIB-4 is a validated screening index the App calculates from age, AST, ALT and platelet count. FibroScan values come from your own clinical report and you enter them yourself. In Hepatica both are self-logged tracking tools shown for education and trend-watching only — they do not stage fibrosis and are not a diagnosis. Interpretation belongs to your doctor.

How does the Alcohol & Recovery tracker work?

You can log alcohol intake and a sober streak, and watch markers such as GGT trend over time. It is a personal-awareness tool, offered without judgement — it is not treatment for alcohol use disorder. Important: do not stop heavy or daily drinking abruptly without medical advice, because withdrawal can be dangerous. See the Medical Disclaimer §8.

Does Hepatica connect to Apple Health?

With your permission, Hepatica can read selected Apple Health data (for example body mass and HbA1c) to enrich your dashboard. The access is read-only — the App never writes to Apple Health — and the data stays on your device. You can grant or revoke it in iOS Settings → Privacy & Security → Health.

Is my data private?

Yes. Lab values, photos, medication and alcohol logs, symptom notes and chat history are stored locally on your device. Photos and Coach messages are sent to AI providers only when you tap to use those features and after you accept the per-feature consent — they are not retained after processing. We do not collect your name or email, and we do not use advertising or cross-app tracking SDKs. See the full Privacy Policy.

Are my photos used for face recognition?

No. The Photo Food Scanner looks at food and the Lab Interpreter looks at a document — neither performs face recognition, biometric template extraction, or any facial analytics.

What does Hepatica cost?

Weekly $4.99 / week (no trial); Annual $39.99 / year with a 7-day free trial; Annual Family $79.99 / year (adds a second profile) with a 7-day free trial; or a one-time Lifetime purchase at $99. Optional add-ons may be offered separately. Prices may vary by region.

How do I cancel my subscription?

iOS Settings → Apple ID → Subscriptions → Hepatica → Cancel Subscription. Access continues to the end of the current billing period. Refunds are handled by Apple at reportaproblem.apple.com.

How do I restore my purchase?

If you reinstalled Hepatica or switched devices: open Settings inside the App → Restore Purchases. Make sure you are signed in to the same Apple ID you used originally. RevenueCat will verify your entitlement with Apple.

Can I export my data for my doctor?

Yes. Hepatica generates a doctor-shareable PDF summarising your lab trends, FibroScan/FIB-4 history, medications, and recovery progress, with guideline-grounded notes. Share it directly from the iOS share sheet.

How do I delete my data?

Because your data is stored locally, you can delete individual entries within the App, use Settings → Delete all my data to wipe every log at once, or uninstall the App. No request to the developer is needed — we do not hold your health data on external servers.

I found a bug. What do you need?

Email sergejkar@gmail.com with: (1) your iPhone model and iOS version, (2) the Hepatica build number (Settings → bottom of page), (3) what you tapped right before the bug, (4) a screenshot if it is visual. We respond within 24 hours.

I think something is wrong with my liver right now — what do I do?

Hepatica tracks chronic patterns, not acute emergencies. Severe upper-right abdominal pain, new or worsening jaundice (yellow skin or eyes), vomiting blood, black tarry stools, or confusion are an urgent-care or ER situation. See the Medical Disclaimer §9 for emergency signs and crisis lines.

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