Effective date: September 10, 2026
JewelSnap (“the App”) is published by Valeriy Loveiko. This policy explains what data is processed when you identify jewelry, use Expert Chat, manage a collection, or purchase a subscription.
When you start a scan, the photos you capture or explicitly select are sent over HTTPS for AI analysis. Prompts may include your optional reanalysis note. Expert Chat sends the text you enter and relevant generated jewelry details. Do not include people, documents, addresses, account details, or other unnecessary personal information in photos or messages.
Before the first AI request, the App names the providers for the selected regional route and asks your permission to send selected photos, jewelry details, and messages for analysis and answers. If you decline, that request is not sent. You can withdraw AI permission in Settings; the App will ask again before a later AI request. Withdrawal stops future sharing until you agree again and does not delete information previously processed by providers.
The App automatically chooses an AI route based on app language, device region, and App Store storefront:
cn-beijing). This route has no global
fallback.This means AI data may be processed outside your country, including outside mainland China for global users. China-routed processing remains in the Alibaba Cloud China mainland deployment scope. Our proxies authenticate and forward requests and do not intentionally persist photos or chat history. AI providers may temporarily process or retain request data under their own service terms, security, abuse prevention, and legal obligations. We do not claim that processing is entirely domestic or that providers never retain data.
Saved photos, scan results, collection entries, and chat history are stored locally on your device. They remain until you delete them in the App or remove the App. They may be included in an iCloud device backup if you enable that Apple feature. Historical AI-generated content is not translated or reprocessed automatically.
Payments are processed by Apple. The App uses RevenueCat to retrieve product offerings and maintain subscription entitlement status. RevenueCat may process a pseudonymous app user identifier, product and transaction information, storefront, app/device technical data, and request diagnostics. JewelSnap does not receive your full payment-card details.
The weekly plan may include a seven-day free introductory trial for eligible new subscribers. The annual plan has no free trial. Offer availability and localized prices are shown before purchase. Subscriptions renew automatically unless canceled through Apple account settings; after an eligible free trial, the weekly plan renews as a paid subscription. See the Terms of Use and the purchase screen for subscription terms.
The App and proxies may record limited technical events such as operation, selected backend, locale/storefront signal, latency, status, fallback reason, request ID, and aggregate token usage. We do not intentionally log photos, base64 image data, full prompts, chat history, or provider credentials.
The App records a small queue of pseudonymous usage events, such as viewing onboarding, completing an analysis, or saving a piece. Events contain a random installation identifier, event identifier and time, app version, and locale. They do not contain photos, notes, jewelry descriptions, or chat messages. When first-party analytics is enabled for your region, these events are sent to our authenticated Cloudflare service and retained for up to 90 days. You can turn off usage events in the App’s Privacy settings; this also clears queued events and the local analytics identifier. Analytics upload is disabled for mainland China routing until a regional service is configured.
Helpful notifications are optional and scheduled on your device only after you agree following a saved result. The introductory sequence contains up to four reminders over 14 days. You can disable it in the App or iOS Settings.
Camera access is used to take jewelry photos. Photo-library access is used only for items you select. You can change these permissions in iOS Settings. The App does not request contacts or precise location.
Data is used to provide identification, visible-identifier review, authenticity guidance, value estimates, chat, subscriptions, security, and service reliability. We do not sell personal information or use jewelry photos for advertising. Data is shared only with the processors described above, Apple, and service providers required for operation, or when legally required. Retention by external processors is governed by their applicable terms and configuration.
You can delete scans and chat in the App, revoke camera/photo permission, manage subscriptions through Apple, or uninstall the App. Contact us for privacy questions. We may need limited technical details to investigate a request, and we cannot delete data that only exists on your device.
The App is not directed to children under 13 or the minimum digital-consent age in their jurisdiction. Do not submit a child’s personal information.
AI identification, authenticity guidance, and price estimates are informational and are not certificates or professional appraisals. For costly sales, purchases, insurance, or legal decisions, consult a qualified gemologist or appraiser in person.
We may update this policy when providers or features change. The effective date above identifies the current version.
Email: love8ko.apps@gmail.com
Support: JewelSnap Support