Refluxora: GERD & LPR Tracker
Updated: September 12, 2026
Refluxora is an educational tracking and lifestyle companion for adults managing gastroesophageal reflux disease (GERD), laryngopharyngeal reflux (LPR / silent reflux), and related digestive complaints. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Your privacy is important to us.
The following records are saved in local app storage. Information you choose for an AI feature is also processed by the services described below. A report you export may contain these records; you control where you share it. Device backups may also contain app data, depending on your Apple settings:
No account is required. Billing and product analytics use pseudonymous identifiers; these are not anonymous because events can be linked to a subscription.
Refluxora connects to the following services to provide core functionality. For mainland China (based on the Apple storefront or device region), requests use our dedicated Alibaba Cloud Function Compute service in Beijing and Qwen models through Alibaba Cloud Model Studio in mainland China. Other regions use our Cloudflare Worker with OpenAI and DeepSeek. The language you use does not select the provider. A failed mainland China request is not redirected to the global service. No third-party AI API keys ship in the app binary.
AI requests do not include your RevenueCat identifier. They can include the content you submit and relevant recent records; share only information needed for the feature.
When enabled, our first-party analytics records a limited set of interaction events, such as onboarding steps, purchase outcomes and completed actions. Events include pseudonymous installation, session and RevenueCat identifiers, timestamps, app version and test/production environment. This lets us compare engagement with subscription outcomes. We do not use advertising tracking.
Analytics excludes meal photos and names, diagnoses, questionnaire answers, medication names, journal text and conversations. Events are stored separately from health journals in Cloudflare D1. Raw server events are deleted after 90 days; an on-device retry queue is limited to 1,000 events and 30 days. RevenueCat independently processes billing information under its policy.
Subscription purchases are managed by RevenueCat, a third-party subscription management service. RevenueCat receives:
RevenueCat does not receive any health information, symptom logs, meal photos, lab values, or Coach conversations. See RevenueCat's Privacy Policy for details.
Refluxora does not use advertising networks or cross-app advertising tracking. Billing is processed by RevenueCat; first-party product measurement, when enabled, is described above.
Apple may separately collect diagnostics according to your device settings under Privacy & Security → Analytics & Improvements.
Refluxora is intended for adults (age 17+ in line with App Store guidelines for medication and chronic-disease tracking content). We do not knowingly collect data from children under 13.
Refluxora provides educational information from public clinical sources (American College of Gastroenterology, American Gastroenterological Association, American Academy of Otolaryngology–Head and Neck Surgery, Dr. Jamie Koufman, Dr. Jonathan Aviv, American College of Obstetricians and Gynecologists, IFFGD, Mayo Clinic, Cleveland Clinic, FDA, NHS) for informational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or health condition. Refluxora does not provide medical advice.
Always consult your gastroenterologist, ENT, primary-care physician, or qualified healthcare professional before starting, stopping, or changing any medication (including PPIs, H2 blockers, Voquezna, or supplements) or before acting on any educational information surfaced in the app.
The RSI (Reflux Symptom Index) calculator is a screening tool, not a diagnostic instrument. A score above 13 suggests discussion with an ENT specialist; it does not confirm LPR.
Before the first photo scan and the first Coach message of every install, Refluxora shows a contextual consent dialog naming the regional providers and our proxy services. Grounded Coach and laboratory explanations require consent that also describes sending selected text for source-search embeddings. Updated provider disclosures require fresh consent. You may decline; declining disables that feature without affecting local tracking. Photo analysis and chat sending remain actions you initiate. Separately, you can enable Automatic explanations after reviewing its consent: saving an observation then sends its title, rating or confirmed lab fields, date, meal details and linked previous observation for source search and explanation. Photos, unrelated diary entries and chat history are not included in that automatic explanation. Turn this setting off under Settings → Privacy & Data. Cached explanations are stored locally. Avoid including information that is unnecessary for the question or analysis. The development-only debug controls are not available in the released app.
Deleting the app removes its local records from that installation. Copies in device backups, exported reports and information previously processed by external services are separate. Deleting the app does not cancel an Apple subscription. For questions about externally processed information or applicable access/deletion requests, contact us using the address below. Apple, RevenueCat and AI providers may retain information according to their policies and applicable obligations.
Your privacy rights depend on your location and the applicable law. Content submitted for AI processing and subscription or product-event identifiers can be personal information. To ask about access, correction, deletion or other rights relating to information we process, contact us at the address below.
Voquezna (vonoprazan) is shown as a tracked medication only in markets where it has regulatory approval. In all other markets, Voquezna is omitted from tracker options and educational content.
If we update this privacy policy, the revised version will be posted on this page with an updated effective date. Check this page for the current policy. Feature-specific consent in the app describes the information sent for AI processing.
If you have questions about this privacy policy, contact us at:
sergejkar@gmail.com